Now in Beta — Free for early adopters

Turn Guest Complaints Into 5-Star Reviews

RoomNote lets hotel guests report issues in real time via QR code — so your team can fix problems before checkout and before a negative review is ever written.

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Open Tickets

3

↑ 2 new today

In Progress

5

Avg. 12 min resolution

Resolved Today

12

100% satisfaction

Trusted by forward-thinking hotels across the world

Boutique CollectionAlpine StaysCoastal HotelsUrban RetreatsHeritage Lodges

The Data Speaks

The Numbers Don't Lie

Real-time in-stay feedback doesn't just fix problems — it transforms your guest relationships and online reputation.

0%

of unhappy guests never complain to staff — they just leave

+0%

more likely to leave a positive review after in-stay issue resolution

0%

of guests say trust increases when hotels proactively resolve issues

cheaper to resolve issues during a stay than after a bad review

Simple & Effective

How RoomNote Works

Three simple steps to transform your guest experience — set up in under 2 minutes.

Step 01

Place QR Codes

Print and place RoomNote QR codes in each room — as stickers, tent cards, or framed sheets. Choose from A4, A5, A6, or sticker formats.

Step 02

Guests Scan & Report

Guest scans with their phone camera — selects the issue type, priority, and optionally adds a photo. No app, no login, 10 seconds.

Step 03

Team Acts Instantly

Your team receives real-time tickets on the dashboard, assigns and resolves issues — all before guest checkout.

Platform

Everything You Need

A complete toolkit to capture, manage, and resolve guest issues — all from one dashboard.

Real-Time Tickets

Issues appear on your dashboard the moment a guest reports them. No delays, no missed complaints.

QR Code Generator

Print custom QR stickers by room. Bulk-generate codes for your entire property in seconds.

Photo Evidence

Guests can attach a photo so your team knows exactly what to fix — no guesswork required.

Analytics Dashboard

Track issues by category, room, and priority. Spot patterns before they escalate into negative reviews.

Zero Friction for Guests

No app download, no login, no email. Guests just scan and report — in under 10 seconds.

Multi-Format Printing

Generate QR sheets in A4, A5, A6, or sticker format — ready to print and place in every room.

The Difference

Why Hotels Choose RoomNote

Without RoomNote

  • Guest finds an issue in their room
  • Doesn't want to call reception or wait at the desk
  • Lives with the frustration throughout the stay
  • Checks out silently dissatisfied
  • Writes a 2-star review on Google that night

With RoomNote

  • Guest finds an issue in their room
  • Scans the QR code on the nightstand — 10 seconds
  • Hotel team receives a real-time ticket with details
  • Issue resolved within minutes, guest is delighted
  • Writes a 5-star review praising the excellent service
“Since implementing RoomNote, our online review score went from 3.8 to 4.5 in just three months. Guests feel heard, and our team finally has visibility over every room issue. The ROI is undeniable.”

Marc Lefevre

General Manager — Hôtel & Spa Les Cimes, Chamonix

Pricing

Simple, Transparent

No hidden fees, no long contracts. Start free today.

Beta Access

Free

During the beta period

  • Unlimited rooms & QR codes
  • Real-time ticket dashboard
  • Guest photo uploads
  • Analytics & reporting
  • Multi-format QR printing
  • Priority support
Create Your Account

No credit card required. Set up in under 2 minutes.

Stop Losing Guests to Silent Frustration

Every unresolved issue is a 2-star review waiting to happen. Give your guests a voice — and your team the power to act.